Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on each menu bar for your reference regarding personally identifiable information.
The Information We Collect:
This notice applies to all information collected or submitted on the Chianti's Pizza & Pasta website. On some pages, you can order products, make requests, and register to receive our products and services. The types of personal information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order online and want it sent directly to another recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive and to provide information about our company and services if you subscribe to our email lists. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to Order Online or receive our newsletters as well as updates on our new products, specials, coupons and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form and choose to receive information.
We use non-identifying and aggregate information to better design our website and to serve you better. For example, we may evaluate the information about X number of individuals who visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your UserName & Password protected account at anytime. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by making the changes in your account information.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (407) 878-5900 or send us an email at onlineorder@Chiantispizza.com.
Refunds/Delivery/Gluten Friendly Products
Chiantis is a restaurant that produces gluten. We also offer several gluten free options we call "Gluten Friendly." We take extra steps to ensure that your products are prepared seperatly from gluten items but we cannot guarantee 100% Gluten Free. Gluten is in the air, and our cooking equipment ovens and grills cook gluten products. Guests that are extremely allergic to gluten should not dine in a facility that produces gluten. Please ask to speak with our Manager or Executive Chef if you have any questions.When you buy products, we want your satisfaction. If you are, for any reason, not entirely happy with your purchase, please let us know the reasons and we will do our best to resolve the matter or will cheerfully issue an appropriate credit. Simply contact us with your purchase details of your purchase. Please include your order number (sent to you via email after ordering) – we take customer feedback very seriously and use it to constantly improve our products and quality of services.
Pickup and delivery is available for each location, but the delivery area may change. Please contact the restaurant for more information: (407) 878-5900